Retail is more competitive than it has ever been now that online stores are also offering identical goods at sometimes half the price with speedy delivery. Not to forget that you do not even have to leave your house to get hold of the things you want. Because of options like this, retail stores have to work extra hard to draw customers in and create an experience that people want to keep having again and again.
Therefore, you might be thinking about taking some extra steps to get customers through the door and enjoying the classic retail experience again.
Focus on Pop Culture
The one thing places like Amazon and Etsy do not have on retail stores is the chance to really customize and create an experience. There is something magical about creating a disco changing room, a selfie space when trying on new outfits, or hearing up-to-date songs and current jokes or memes as part of branding. Perhaps even be inspired by a current popular TVprogram that can get all of its viewers involved. It is a great way to offer a universal experience to everyone who walks through the door.
Keep Up to Date with Seasonal Displays
Visual inspiration is a part of what makes in-person retail shopping so successful. Customers want to be reminded that autumn is coming up, and it will soon be a time for snuggly scarves and watching the rain pour down the windows while you sip a hot chocolate and pretend you are in a movie scene. It will not be long until they can catwalk down the street inmany beautiful woolen stylish coats or stomp on the crimson,crispy leaves in new stylish weatherproof boots.
You struggle to be put in these strong imaginary scenarios when you are shopping online or are not in an immersive experience, and going this extra mile will encourage customers to buy the products which can help them create the season they envision.
Use Props
One of the ways in which you can create these types of scenarios is by using relevant props to sell the story.
A good example of this would be lifelike mannequins in a display of the scene you want to set. If you are selling an athletic, healthy lifestyle, you probably will not want to opt for a mannequin that is lying down under a massive duvet.
Sports Mannequins will create the aesthetic of an active pursuit, and you can choose from many sports shapes to create the perfect look of the sport you are promoting. Pair this with water bottles, dumbbells, and a yoga mat, and you have yourself an inspirational set for your customers to wander around.
Do Not Over Complicate Anything
It can be exciting to create masterpieces on the shop floor, but you also have to remember that you are working in a shop that needs to be navigated easily.
If the shop floor gets too cluttered, it can be overwhelming for those who are browsing and sometimes make it difficult for them to spot exactly what it is they are looking for.
You want the shop to show what it is you are selling in its best light, and to catch shoppers’ attention, but you do not want to make it seem over packed. That is a fast-track way to putting customers off from either stepping in through the front door or leaving shortly after.
Keep in Touch with Existing Customers
Do not make the mistake of forgetting about your customers the moment they have purchased something, as returning customers are a vital part of your business’s continuous success. If you can get their details, then you have the power to show them new collections coming in before anyone else, offer them exclusive deals, and will be able to showcase carefully curated email newsletters that will strengthen your brand and their store experience. The more interesting you make the content – the better!
Run Events or Classes in Store
One of the best ways to get people in your store under no guise of having to buy anything is to hold classes or events in the space. Not only are you not needing to hard-sell anything, but they will be surrounded by your products and your brand while they are enjoying whatever you have put on, which will stick in their mind long after the class has finished. Classes such as yoga, mindfulness, and other activities that do not require a lot of space or equipment can be a great place to start.
Make Sure Your Online Presence Matches Your In-Store Presence
Keeping your online presence consistent with your in-store presence will help create a seamless experience between the two. This will help keep brand consistency and remind your customers of the quality encounters they have come to expect and enjoy.
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